Process Management

Consulting - Analysis/processes

The optimal function of business processes is the main base for efficient activities within your company. You want to reduce human and computer error, but you also want to reduce administration costs.

How can you achieve this? How can you create your processes and systems so they will function as well in the future? How do you cover and cope with the increasing expectations from your customers and delivery companies and how do you increase your general product quality?

The single answer to all these questions is: to manage your business processes. Your business processes are the nuts and bolts that hold your company together and collectively show you the complexity of your company.

Capabilities

During the definition of your business processes, Sivis creates a project manual. This is the base with which to optimise the processes as well as acting as guidance for employees during the technical integration and transformation.

Capabilities

During the definition of your business processes, Sivis creates a project manual. This is the base with which to optimise the processes as well as acting as guidance for employees during the technical integration and transformation.

This manual guarantees the necessary accessible transparency of the business processes:

• Document Flow 
  

  we identify and analyse the flow of documents (e.g. invoices) within your company. We define and create optimised processes by consolidating of provided technologies.

• System Access and User Management
  

  we show company-wide integrated processes whilst users are accessing systems. We define roles and users and for that purpose we design concepts showing clear responsibilities of the roles and users within the company.

• Marketing, Sales and Services
  

  consultation during the analysing and defining of marketing, sales and services processes for example, campaigns, address management. We connect the activities within the processes of the organisation.

• Analysing, Reporting and Controlling
  

  we provide a systematic report and classification of the existing processes.

Additional information and references in this area can be provided on request.